Check your emails a maximum of twice a day. If you want to accomplish many tasks, limit your time in reading your emails. Suitable times would be first thing in the morning (to take care of urgent matters) and a few minutes before you end your work (to catch up with last-minute concerns).
Set up templates or a Frequently Asked Questions page. The same questions can be repeatedly asked by different people - things like how to operate a certain product, how to download a resource, how to join your affiliate program, and so forth. It is obvious that typing the same answers to the same questions over and over again is extremely time-consuming. It is therefore advisable to set up templates of answers so you can just copy and paste them whenever the same questions are being asked again. A better way is to set up a Frequently Asked Questions page so you can just refer people to it when they have queries. The only time theyll email you again is when their concerns have not been properly addressed.
Reply briefly. Answer your emails clearly and to the point. Dont overcomplicate the explanation. Never reply to spam messages or to junk mails.
Take the phone. Several minutes spent in replying to emails can be shortened tremendously by just calling the person. Youll get faster responses and youll end up saving lots of time. And of course, the personal touch is priceless.
